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http://www.typeyourselfrich.net/

February 10, 2007

In our attempt to offer your more then just work at home craft opportunities, we decided to check out some data entry work at home programs.

We found the above site, which advertised data entry work with companies that needed your help.  Specifically 5 massive online databases that all want workers to use there system that consist of typing 15 words into an online form.

We requested instant access by keying in our name, email address and phone number and was taken to this site for more information  http://www.typeyourselfrich.net/getpaid.php

They provide a well set up sales page.  The cost of the program is $97.00, however you get a Free Trail for 7 days.  We signed up for the program and was charge $1.00 for the processing fee, which  think is also refundable. 

We were sent to the page to begin our process.  They have several wonderful e-books for downloading and a ton of valuable information on how to start doing data entry work.  They provide lots of testimonies, articles, web links and resources. 

Although I found a section under advanced data entry that talked about "Choosing companies that you want to do Data Entry for" this lead to promoting products for Clickbank.  I was unable to find the 5 massive online databases or the 113,341 Companies to do Data Entry for. 

I decided to check out the refund process in order to stop my credit card from being charged $97.00.  The cancel/refund link is very easy to find.  And they just require you to fill out a form and submit it. 

February 17, 2007

In checking my our paypal account we found that 7 days later after canceling, this company still made a charge to our paypal account.  See below cut and paste directly from paypal;

Here is a cut and paste directly from there site with the same phone number

We immediately went to the website and sent a Live Support email.  Then opened a ticket to make a complaint about this situation.  Will provide further details as they occur....

February 17, 2007  4:04pm est

I received the following email:

As per your instruction, we have charged your credit card
xxxx-xxxx-xxxx-4046
---------------------------------------------
Description= typeyourselfrich.net_offer027
Recurring Product Price= 97
--------------------
--------------------
Total Charge = $97.00

Please feel free to email us at 1sc@offerlabmail.com
should you have any further questions.

Thank you for your continued support.

Sincerely
Offerlab LLC         http://www.offerlabsupport.com/support-center/

I sent the following email to:   1sc@offerlabmail.com

Regarding the below email: You are being monitored and I and my staff have recorded each email, each order, and cancellation to be listed on our website for members. You received a cancellation notice and we recorded step by step instructions as this was taking place. And I have also listed the charges from my paypal account on this website, as well as this letter with the date that I have received it, even after contacting you earlier today.

As well, paypal will be informed and an complaint lodged as soon as the pending status is removed.

For the Third time, and fourth response to you. I am asking that you do remove this charge from my paypal account, as requested.
 

February 19, 2007   Checked Paypal  the payment was still pending.

February 20, 2007 8:41am  Check paypal the charge was now complete even after I'd contacted them several times. 

February 20, 2007  9:49am est   Filed a complaint with the BBB  see below:

Information regarding the owner of this site: I decided to do a Whois Search to find out information on this domain. The below is information retrieved:  I sent a paypal email request for $97.00

 Hayes, Cheryle  cheryle.hayes@offerlab.com
      Bomdigitty LLC
      3700 Commerce Blvd
      Kissimmee, Florida 34741
      United States
      (407) 582-9443

February 21, 2007  I received this email from the domain owner:

Hello,

You have requested a refund of $97 through the wrong Paypal account.  
You never did a transaction on this account and it is used for persoanl 
use only.

I have put in your request to our Customer Service Manager and she has 
processed your refund this morning and should have been in contact with you.

I will be following her up in the morning to make sure that it has all 
gone through and that you are contacted, can you please provide a 
contact phone number and a good time to call so this can be taken care 
of for you.

In the mean time I am going to go ahead and cancel this request for a 
refund otherwise you will be receiving the refund twice.

Many thanks
Cheryle Hayes

I will keep you informed on exactly when the refund is made and I have promised her that I would put in just as much energy in going back to all that I have involved in this matter to let them know that she resolved this issue.

Stay tuned.....................

The below refund was made on February 22, 2007

We contacted all parties involved and let them know that this situation was resolved.  Always be sure to contact the parties that you involved in a situation in order to let them know that the situation has been resolved.

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